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Radu Solomon

is working from home. 🏡

Angestellt, Senior SDM Manager, Microsoft Corp.
Bucharest, Rumänien

Fähigkeiten und Kenntnisse

IT Service Management
People Management
Team Management
Budget Management
Change Management
Customer Relationship Management (CRM)
Technical Support
Analytical skills
Windows
Microsoft Office 365
Microsoft SharePoint Server
Team leadership
Excellent written and verbal communicator
Customer Service Excellence
Time Management
Business Process Management
Project Planning
to work in a multi-cultural
Process Improvement
Implementation of processes

Werdegang

Berufserfahrung von Radu Solomon

  • Bis heute 6 Jahre und 9 Monate, seit Sep. 2018

    Senior SDM Manager

    Microsoft Corp.
  • 2 Jahre und 8 Monate, Feb. 2016 - Sep. 2018

    Support Engineering Manager

    Microsoft Corp.

    Coordinating a team of experienced engineers located in Europe, as part of the Microsoft Customer Services and Support Organization in EMEA, ensuring team performance, driving change and managing complex projects.

  • 1 Jahr und 8 Monate, Juli 2014 - Feb. 2016

    Technical Advisor

    Microsoft Corp.

    Improve the technical quality of the support group or virtual product/technology team by helping the manager to identify areas of development for the engineers as well as providing high quality service delivery.

  • 5 Jahre, Aug. 2009 - Juli 2014

    Senior Support Engineer

    Microsoft Corp.

    The Support Engineer role provides the opportunity to solve technically complex problems for some of the world’s largest companies, as well as smaller companies on the leading edge of their industry. As a trusted advisor to IT Professionals and Developers, you will have influence over a broad range of solutions that create business value for our customers. Your technical and relationship skills are critical to the success of the customer’s perception of value to the Microsoft solution.

  • 1 Jahr und 7 Monate, Jan. 2008 - Juli 2009

    Technical Support Specialist

    Computer Generated Solutions

Ausbildung von Radu Solomon

  • 3 Jahre und 1 Monat, Sep. 2005 - Sep. 2008

    Computer Science

    Titu Maiorescu University - Bucharest, Romania

    IT, Informatics, Computer Science

Sprachen

  • Deutsch

    Muttersprache

  • Englisch

    Fließend

  • Rumänisch

    Muttersprache

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