Liviu Pop

Angestellt, Managed Services Provider Project Manager, Emerson

Fähigkeiten und Kenntnisse

Accounts Receivable
Business Process
Administration
BPO
Business Process Improvement
Business Analysis
Business Transformation
Call Centers
Customer Relations
Change Management
Cloud Computing
Customer Relationship Management (CRM)
Coaching
Customer Service
Coordination
Documentation
Creative Solutions
Organizational Development
Credit Control
Financial Forecasting
Project Coordination
Outsourcing
Internal Audits
Project Delivery
People Management
Leadership
Project Execution
Performance Management
Mentoring
Project Management
PMO
Offshoring
Romanian
Project Management Office (PMO)
Presentations
Operations Management
Senior Stakeholder Management
Project Planning
Problem Solving
Service Delivery
Training
Project Reporting
Shared Services
Process Improvement
Transition Management
Quality Management
Transition Planning
Six Sigma
Process Management
Requirements Analysis
Transitions
Program Management
Risk Management
Software Documentation
Vendor Management
Stakeholder Management
Strategy
Teaching
Team Management

Werdegang

Berufserfahrung von Liviu Pop

  • Current 1 year and 7 months, since Dec 2024

    Managed Services Provider Project Manager

    Emerson

    Strategic Alignment: Orchestrating the global implementation of Managed Services Provider (MSP) structures, bridging the gap between HR and Supply Chain to streamline enterprise-wide procurement. Project Lead: Serving as the gatekeeper for system configuration, mitigating indirect risks to organizational data integrity and operational stability.

  • 9 years and 4 months, May 2016 - Aug 2025

    Enthusiast and mentor

    PM Elite

    Giving back to the PM community, learning and helping others learn the ins&outs of project management.

  • 1 year and 2 months, Jun 2023 - Jul 2024

    Senior Project Manager

    Atos

    Technical Workstream Orchestration: Led the end-to-end delivery of complex infrastructure and software projects, ensuring 100% alignment between system admins and business stakeholders. Governance & RAID Management: Maintained rigorous documentation, including RAID logs and decision tracking, to provide executive-level visibility into project health and risks. Predictable Delivery: Successfully managed cross-functional teams and vendor dependencies to hit critical milestones in high-pressure, remote-first

  • 6 months, Dec 2022 - May 2023

    Infrastructure Project Manager

    Betfair International

    - Managed infrastructure projects, ensuring seamless integration and operation. - Coordinated cross-functional teams to achieve project milestones.

  • 2 years and 2 months, Oct 2020 - Nov 2022

    Internal Auditor

    RARo/Accesa

    Greenfield Function Setup: Pioneered and established the Internal Audit (IA) framework for the organization, designing the initial governance structures and audit methodologies to objectively assess business processes. Multi-Departmental Execution: Orchestrated and executed comprehensive audits across diverse departments, evaluating risk landscapes and the efficacy of internal controls to identify process gaps. Strategic Compliance & Governance: Led the coordination of ISO certifications and provided consul

  • 9 months, Jan 2020 - Sep 2020

    Manager Project Management Office

    Fortech

    Strategic Governance & Standards Architecture: Established and socialized enterprise-wide PM methodologies and standards, serving as the Single Point of Contact (SPOC) for Software Engineering and PM best practices. Quality Assurance & Audit Leadership: Spearheaded the project quality lifecycle by conducting rigorous audits and monitoring corrective actions to ensure "audit-ready" delivery trails. Knowledge Management & Capability Building: Built and institutionalized the internal PM Knowledge Base, transfo

  • 1 year and 8 months, May 2018 - Dec 2019

    Unit Manager

    Fortech

    Leading a team of 50+ multi-discipline (architects, developers, testers, PMs, BAs) people team distributed across different Scrum Teams and streams of work. Focused on delivery management for our clients - involved from the early stages of the client life cycle (bidding) until lessons learned were drawn. Through workshops with customers, played an active role in the inception of projects creating a context appropriate for successful delivery: leading the consulting teams, tailoring processes, team compositi

  • 1 year and 7 months, Nov 2016 - May 2018

    Product Owner/Project Manager

    Wolters Kluwer - Financial Services Solutions

    Responsible for managing the software development and delivery of regulatory reporting solutions to 100+ banking groups and financial institutions from EMEA markets. Project manager responsibilities: - Track and enforce Software Development Life Cycle processes, evaluating workloads, effectively tracking and managing project variables (scope, cost, budget, resources, quality, risks) - Supervise the Project Team in all aspects of their projects, including Development, QA, Delivery - Day-to-day closely follo

  • 1 year and 5 months, Jul 2015 - Nov 2016

    Project Manager

    UNIQA Raiffeisen Software Service SRL

    Work closely with clients to understand their needs. Manage the day-to-day operational aspects of the project. Arrange and manage all project related meetings. Attend client meetings & guide them through processes. Create timing, costing and scoping documentation. Establish the overall success criteria for a project, including; time, cost, technical and performance parameters. Write progress reports & present them to project stakeholders Monitor all work in accordance with schedules. Create & maintai

  • 3 years and 3 months, May 2012 - Jul 2015

    Transition Manager / Project Manager

    GENPACT LLC

    Project management during the process migration from customer site towards the delivery center. Managing the relationship with the customer. Ensuring all the necessary deliverables for the correct closure of the migration stages/ tollgates. Assessing the existing risks and finding the right mitigates in order to ensure the migration success. Coordinating the project team involved in the various transition stages and areas. Providing the related reporting and managing the project financials.

  • 4 years and 4 months, Feb 2008 - May 2012

    Transition Coordinator/Project Manager

    Office Depot

    Responsible for the transition of processes to the Shared Service Centre throughout the full lifecycle of the project. Managing several projects ranging from compliance to software implementation.

  • 1 year and 8 months, Sep 2010 - Apr 2012

    Virtual Cloud Support Team Leader at Office Depot Shared Service Center

    Office Depot

    Leads an application (ACD, CRM) support team for OD EMEA customer service departments

  • 6 months, Sep 2007 - Feb 2008

    Credit Control Team Leader

    Office Depot

    Key member of team to transition UK and Eire Credit Operations to the Shared Service Centre in Romania; responsible for process mapping and documentation, transfer of skills, ramp-up and stabilisation of processes, ongoing training and expertise Instrumental in the early development of standardised practices within the local operational functions

Ausbildung von Liviu Pop

  • 2002 - 2004

    MA in International Public Law

    Kobe University

    Master of Arts in International Public Law

  • 1995 - 1997

    BA - incomplete

    ASE Bucuresti

  • 1991 - 1995

    GED Equivalent

    Economics High School, Tg-Mures, Romania

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