Dr. Ralf May
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Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Ralf May
- Current 3 years and 8 months, since Oct 2022
Change and solution manager, Product manager
T-Systems Road User Services GmbH
- 7 years and 1 month, Sep 2015 - Sep 2022
Product Manager & Owner Customer Services & Support
T-Systems Road User Services GmbH
Product Manager & Owner (in a SAFe framework) for agile development projects with the topics - API for business partners - Partner support - Customer Services - Customer support. The software is used by road charging companies in Belgium and Germany.
- 3 years, Jan 2019 - Dec 2021
Head of Tribe Customer & Partner Support
T-Systems Road User Services GmbH
- Head of department in T-Systems's toll competence center - 2nd line support for business partner - Accountable for business process with communication to toll chargers and business partners
Directing and management of several projects according to PMI standard do project management, sales support, service support according to ITIL, definition of project management methodology, coaching of project manager
- 1 year, Sep 2010 - Aug 2011T-Systems
IT project manager, IT consultant business processes, IT coordination
different tasks in SW releases (requirements engineering, development, enterprise testing, operational issues, rollout, main contact for customer) - overall responsibility for release as well as special responsibilities like migration or business process management or enterprise architecture
- 3 years and 2 months, Jul 2007 - Aug 2010
IT project manager, IT consultant
Satellic Traffic Management GmbH
- 5 years, Jul 2002 - Jun 2007
IT project manager, IT consultant, enterprise architect
T-Systems GEI GmbH
SW-Architect, Requirements Engineer, Project Manager
Ausbildung von Ralf May
- 5 years and 5 months, Oct 1991 - Feb 1997
Mathematik, Wirtschaftsinformatik
Ruhr-Universität Bochum
Sprachen
German
English
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