Raluca Sandru
Angestellt, Customer Operations Director, E.ON Servicii Clienti
Tg. Mures, Rumänien
Werdegang
Berufserfahrung von Raluca Sandru
Bis heute 11 Jahre, seit Juli 2013
Customer Operations Director
E.ON Servicii Clienti
1 Jahr und 10 Monate, Okt. 2011 - Juli 2013
Business& Residential Clients Division Director
E.ON Energie Romania
Coordination and development of processes and procedures related to the Business & Residential customer segments in order to improve the customer relationship, to increase the number of customers, to loyal them and to increase the segment profitability by assuring high quality services; accounting for implementation of the pricing policies for BC and RC segments of the company; initiate and coordinate cross-company projects in order to increase operational efficiency of the BC & RC segment.
4 Jahre und 3 Monate, Aug. 2007 - Okt. 2011
Billing/Receivables
E.ON Servicii SRL
Shared Services Company - Responsible for Billing/Receivables related activities and Credit Risk Management - energy- gas supply & gas distribution network services
1 Jahr und 7 Monate, Jan. 2006 - Juli 2007
Risk Controlling
E.ON Gaz Romania S.A.
Responsible with creditworthiness assessments on counterparties in relation with credit risk; Risk Manager of E.ON Gaz Romania
2 Jahre und 10 Monate, März 2003 - Dez. 2005
Tax Officer
SC Distrigaz Nord SA
5 Jahre und 6 Monate, Sep. 1997 - Feb. 2003
HR /Finance Officer (Payroll)
SC Distrigaz Nord SA
4 Jahre und 6 Monate, März 1993 - Aug. 1997
Assistant Programmer
SC Distrigaz Nord SA
Ausbildung von Raluca Sandru
2 Jahre und 3 Monate, Sep. 2005 - Nov. 2007
Business Administration
ASE Bucuresti & CNAM Paris
3 Jahre und 10 Monate, Sep. 1998 - Juni 2002
Finance & Banks
Dimitrie Cantemir University of Tg.Mures
Sprachen
Englisch
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Rumänisch
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Französisch
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