Rebecca Osierenski

Responsible for my own customer base, specifically focusing on the order process. I handle diverse customer inquiries with effective communication and problem-solving skills. •Managing Order Processing in cooperation with Key Account Managers. •Studying warehouse stock to ensure on-time deliveries. •Preparing and submitting sales contracts for client orders.

•Achieved excellent Sales and Customer Service skills through order processing and professional communications. •Supported Key Account Managers and worked closely with Customer Service, Operations and Logistics to increase customer satisfaction. •Completed and filed Order Confirmations with product details from generated product summary reports and sent out to customers. •Actioned shipping instructions to achieve timely, accurate deliveries of product samples. •Initiated and tracked discount prices.