Roberta Perazzetta

Working in the European CRM function, supporting the CRM team in the Loyalty customer activities: • direkt marketing activities (SMS/newsletter); • Loyalty customers analysis: segmentation of consumer for marketing initiatives and direct marketing tools; • checking and translating German, Spanish and English documents related to the CRM; • bi-weekly reporting; • using platforms and tools to create advanced targeting, modeling and communication.

Working in the CRM function, especially in the Direct Marketing European activities for Loyalty customers. Operative support for special projects and Loyalty Campaigns; Checking and translating documents related to the Loyalty activity (operative manual, program rules and German Loyalty website contents); Help Desk support for the German Loyalty program; Analysis of Loyalty program performances with creation of weekly reports.

Sales assistant in a shop located in the departure area at "A. Canova" (Treviso, Italy) Airport.

Spanish teacher for entry and advanced level students.

Receptionist then Assistant Sales Manage at Ramada Hotel Micador located in Wiesbaden-Niedernhausen.

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