Dipl.-Ing. Roman Ernst

Responsible for managing the international Product Development business unit. Focus on product architecture, design, development, support and project delivery. Close collaboration with global sales and global product management.

Responsible to provide a convenient end-2-end branch & workplace experience Consulting of new, innovative workplace solutions Listening to customer pain points and try to solve them Management of Retained Organization for our branch and workplace suppliers Responsible for customer technical service desk. Drive transformation towards a new digital platform which includes improved support and knowledge management Manage demand and request management for sErste Bank, Holding, EG IT and sIT Solutions

Responsible for overall Transformation / Digitalization of Erste Group IT International

Manager of staff department; CIO Direct Report; Responsibilities include: - Transformation / Digitalization of Steering Processes - Portfolio & Demand Management - Financial Controlling - Contract Management - Process Automation - Enterprise Architecture - Business Process Management - Project Controlling - Project Management Office - HR / Resource Management

Manager of the CTO AT Project Management Team, HR Transformation Partner, Group CTO Direct Report, Lead of international CTO transformation Lead of Strategic groupwide Initiatives: - Business/Cost Driven Technology Architecture - Reporting / KPIs / Dashboard - Portfolio Management / Service Catalogue - Standard Contracts - Solution Monitoring, Service Quality, SLAs - Cost Transparency - Automation and Workflows - Security & Compliance Management - Cloud Services (Private / Public)

Cloud Computing Services Leader Austria / Switzerland - Cloud Services strategy, including product management and deployment responsibility - Cloud Business Development and knowledge broker. - Manage routes to market, including direct sales, BP sales and telesales. - Oversee the cloud ecosystem, including ISVs and alliance partners - Represent and be spokesperson for IBM on Cloud

Key role during outsourcing engagement cycle including technical solution design, architecture and costing as well as acting as central interface between IT delivery and business functions. Experience in leading teams (5-30 people) in international engagements with TCV up to $ 1.5 billion. Markets: Central Europe, Eastern Europe, Africa

Responsibility for core network and security outsourcing infrastructure; Lead Architect and IT transition specialist; Expert for Ethical Hacking Security Tests; Speaker at technical exchange meetings and IBM Austria Infodays; IT Consultant (Networking & Security)

Administration of business critical server environments