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Roman Gierschner

ist offen für Projekte. 🔎

Angestellt, IT Operations and Service Manager, IT Infrastructure and Service Center
Plauen, Germany

Skills

IT-Projektmanagement
Service Management
Personalführung
ITIL Service Manager
Prince2
Eskalationsmanagement
Incident Management
Service Level Management
IT-Consulting
Prozessoptimierung
Technische Beratung
Customer-Relationship-Management
After Sales Management
TÜV Rheinland geprüfter IT-Security-Beauftragter
Microsoft Entra und Intune
Zertifizierung
MS Office
Service Delivery Management
Englische Sprache
Internationales Projektmanagement
Projektmanagement-Methoden
IT Infrastructure Library
ITIL-Projekterfahrung
Kundenbeziehung
Kundenzufriedenheit
Kundenbindung
Beschwerdemanagement
IT Service Management
Beratung
Projektmanagement
Management
Support

Timeline

Professional experience for Roman Gierschner

  • Current 6 years and 2 months, since Jul 2020

    IT Operations and Service Manager

    IT Infrastructure and Service Center

Languages

  • German

    C2 (Expert / native speaker)

  • English

    C1 (Fluent)

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