Ronni Swialkowski

As the Vice President AI Partnerships and Strategic Alliances at Intershop Communications AG, I am responsible for driving the strategic integration of AI technologies, managing key partnerships, and ensuring the successful implementation of AI initiatives.

Leading and expanding Intershop’s global ecosystem of strategic alliance partners.

Grow Intershop’s network and ecosystem of partners in strategically important core sectors and markets. Support our strategic partners in their sales and service activities around Intershop’s product and service portfolio.

Driving and implementing growth opportunities and new strategies with special focus on Intershop’s SaaS and Cloud offering. Supporting all business opportunities where Full-Service products are relevant to build up our full-service e-commerce offering across partners and global markets.

Driving and implementing growth opportunities and new strategies with special focus on Intershop’s SaaS and Cloud offering. Further I continue to build up our full-service e-commerce offering across partners and global markets.

Heading e-commerce business operations team which manages business operations of all full-service e-commerce clients, offered services reach from hosting, over consulting services to warehousing and customer care

Heading team of 7 shop managers and content managers at Intershop, account management of client Mexx

account management and business operations management for client Mexx, team lead Mexx operations team at Intershop

Account management and shop management for client Roadsign australia

Production, post production, and management of content for various Intershop clients, establish content management processes, setup content management and shop management team at Intershop Full-Service department

ISO 9001:2000 re-certification for customer care department, organization of quarterly customer days

working in customer care center, building up e-commerce reporting service, organization of regular customer days, introduction of TQM system and ISO 9001 certification of customer care department