Rudolf Appelt

• Support on all European plants in claims from the Warranty period sent by the French OEMs Peugeot group/PSA, Renault group/RSA and Fiat Group / FCA • Find technical solutions to prevent Warranty issues • Negotiating with customers to reduce global costs in Warranty

• Support on 3 European plants in claims from the Warranty period sent by the OEMs Volkswagen group/VW, Peugeot group/PSA, Renault group/RSA • Negotiating with customers to reduce global costs in Warranty

• Claim Analysis (8D) from the Warranty period sent by the OEMs Volkswagen Group/VW, Peugeot Group/PSA, Renault Group/RSA (average 4 parts/week) • Bimonthly visits to customers to discuss open issues • Continuous Training of the plant on process compliance to Automotive Safety and Regulation.

• Engineering Change Management in serial production for OEM Volkswagen/VW, Peugeot/PSA, Renault/RSA; on average 30 changes/year • Promotion of Continuous Improvement to decrease product rework to 50% / year and reduction of equipment downtime by 40% / semester • Programing tools in “Microsoft Excel VBA” for data analysis, with a time productivity of 50% to 80%

• Set-up and Ramp-up Management of 10 production lines for the PQ25 project / Volkswagen (Seat Ibiza 2008, VW Polo 2009, Audi A1 2010) • Coordination of a local 6-people German team with the plants departments (Engineering, Purchasing, Logistics, Production, Quality).

• Complaint Analysis (8D) of electronic products for 3 German customers • Product Change Management (PPAP), at the rate of 1 per month

Hardware and Software Analyst of 32 German systems • Maintenance support in downtime above 30 min