Rufat Abilov

• Directed hotel operation and implementation of sales, marketing and customer relations strategies. • Maximize hospitality revenue through the implementation of guest services and other facility accommodations. • Implemented a new housekeeping process that reduced labor costs without affecting the guest experience.

• Provided leadership and end-to-end management of the guest experience, financial performance, forecasting and budget planning, and administration including payroll, and labor, marketing and human resources. • Increased revenues by identifying return guests and delivering outstanding service for this hotel. • Supervised hotel operation and supported guest services personnel to maintain the highest standards of hospitality.