Joris Domingie

Intensive 4-month full-time training program Expected DEKRA certifications (July 2026): • Quality Management Representative (QMB) • Quality Manager • Six Sigma Green Belt • External Quality Auditor

Strategic career break and professional reorientation after 6 successful years in retail operations. Preparation and organization of a full-time certification program in Quality Management (starting March 2026).

• Co-leading a team of approximately 40 employees • Responsible for compliance with safety rules within the store, including employee training and awareness of preventive measures. • Process Optimization: Implement and refine operational processes to improve workflow, reduce inefficiencies, and drive overall store profitability. • Operational Leadership: Oversee all store operations, including staffing, scheduling, inventory control, and compliance to ensure an efficient, customer-first retail environment

• Team leading (10 employees): recruitment, management of teammates including ensuring the development of the necessary knowledge and skills allowing their further development. Foster a collaborative, high-energy work environment where performance is recognized, and team potential is maximized. • Workforce planning : ensuring that the employee's hours are planned according to customer flow and availability. • Ensuring competent customer's consulting to inspire the customers and ensure maximum customer satis

• Creating magical, safe, and engaging guest experiences within the hotel’s recreational areas, including pools, water play zones, and scheduled activities. • Day-to-day management and supervision of the pool lifeguard team and activities cast members, ensuring high standards of safety, cleanliness, show quality, and guest service in accordance with Disney standards.