Saddam Hussain

- Extracting all the stores Data and Loading into Teradata - Reporting for all the consumers - Communication with Product team and deploying new changes - Monthly, Mid month closings and reporting - Teradata Database Administrator - Performance Improvement - Housekeeping and Space management - BAR Operations - Automations of reports for users - JIRA ticketing, Confluence documentations - Maintenance of windows and Linux servers

- Translate the business requirements into technical requirements - ETL development using native and 3rd party tools and utilities - Write and optimize complex SQL and shell scripts - Create and maintain technical documentation that is required in supporting solutions - Coordinate with customers to understand their requirements - Provide direct support to the project lead and the solution delivery team - SMX reports understanding and Development of reports/ Data Mapping on PL

• Technical Implementation Lead - Deployment Project • Conduct technical discovery of client telephony and reporting architecture • Design Afiniti technical integration with telephony infrastructure and telephony reporting system • Assist in User Acceptance Testing and generate SIT/UAT test reports • Analyze clients’ telephony/reporting environment and propose feature requirements to engineering function. • Afiniti routing & reporting services installation and configuration.

- Teradata CIM & DCM Applications - Database upgrade and Administration - Planning & Leading Upgrade Activities with Client, CS and Engineering - Query Performance Optimization - ETL Development and L2 ETL responsibility - Disaster Recovery – Cross System Restores of Environments (PROD, Pre-PROD, SIT, UAT) - Monthly, Quarterly & Yearly meetings with client and upselling - Patches/fixes deployment - Incidents Resolution and discussion with client on P1 & P2 (Service Now, TAYS)