Sandhya Krishnan

Designed and developed ARI, an AI-powered workflow assistant capable of handling voice and text interactions through WhatsApp and web interfaces. Integrated OpenAI GPT-4o, Whisper, Ollama local model, FastAPI, and external APIs to support conversational AI and automation workflows. Built backend services for conversation management, workflow execution, and third-party integrations. Focused on creating a practical AI system capable of executing business processes rather than simple chatbot interactions.

During Maternity career break completed Post Graduation Diploma in IT management with A+ grade (74.8%). Certified up to A2 German with Mc Graw Hill Education from online paid Bussu App.

Engineering Data Automation and Reporting Platorm: Developed Python-based automation for large-scale engineering data processing and reporting. - Built end-to-end data pipelines for processing and validating engineering datasets. - Designed advanced Excel reporting systems using xlsxwriter and openpyxl. - Improved data accuracy through validation and transformation logic. - Automated generation of engineering reports, reducing manual effort and turnaround time.

Data Quality Automation and Validation : Improved data quality and operational efficiency through automation, validation, and reporting solutions. - Automated data cleaning, validation, & quality assurance processes using Python. - Worked with large datasets to identify inconsistencies, missing values, & data quality issues. - Collaborated with business & technical teams to define & implement data quality standards. - Improved data accuracy & reliability through validation rules & automated quality checks.

Performed functional testing and validation activities for banking system enhancements during a Flexcube upgrade project. - Tested & validated overdraft functionality as part of the Oracle Flexcube upgrade. - Executed functional & integration testing to ensure business requirements were met. - Identified, tracked, and verified defects throughout the testing lifecycle. - Worked with business & technical teams to validate banking workflows & system behavior.

• Led a team of test engineers, coordinating test planning, execution, reporting, and defect management across multiple project phases. • Collaborated with development, business, and QA teams to ensure timely delivery of high-quality software releases. • Worked onsite at T-Mobile Germany in Bonn for four months, collaborating directly with client stakeholders and international teams.

• Developed and maintained mediation device drivers used for processing telecom network data within OSS/BSS environments. • Participated in the full software development lifecycle, including design, coding, testing, debugging, and deployment. • Collaborated with cross-functional teams to troubleshoot production issues and deliver technical solutions. • Presented technical findings and proposed solutions to project stakeholders and senior management.

Completed with 74.6%