Sara Bouqmejja

Fähigkeiten und Kenntnisse

Canva
Excel (basic)
Client Onboarding
Google Workspace
Communication Strategy
Adaptability
Order Management Systems
Content Writing
HubSpot CRM (basic)
Audience Communication
Critical Thinking
Information Structuring
Process Improvement
Internal Communications
Cross-Functional Collaboration
Research & Documentation
Issue Tracking
Customer Communication
Research Skills
Customer Experience
Knowledge Base Creation
Teamwork
Customer Relationship Management (CRM)
Microsoft Office
Time Management
Multilingual Communication
Translation
Customer Success
Notion (basic)
User Support
Workflow Coordination

Werdegang

Berufserfahrung von Sara Bouqmejja

  • 6 Monate, Aug. 2024 - Jan. 2025

    Sorting Operator

    Deutsche Post und DHL

    - Coordinated daily workflows and collaborated closely with colleagues to ensure smooth, organized operations during high-volume shifts. - Managed time-sensitive tasks with accuracy, supporting consistent delivery and operational efficiency. - Adapted quickly to changing workflow demands and helped maintain clarity in internal communication across the shift team. - Strengthened skills in process organization and structured task management in a fast-changing environment.

  • 7 Monate, Sep. 2023 - März 2024

    Sales Associate (Customer Interaction & Communication)

    Brezen Kolb

    - Assisted diverse customers by providing clear product information and friendly, supportive service. - Communicated effectively in fast-paced environments and helped maintain smooth operation during busy hours. - Handled accurate transactions and contributed to improving the customer experience through attentive service. - Organized product displays and collaborated with team members to improve store workflow and presentation.

  • 1 Jahr und 4 Monate, Juni 2022 - Sep. 2023

    Sales Associate (Customer Interaction & Communication)

    Le Crobag GmbH & Co. KG

    - Assisted diverse customers by providing clear product information and friendly, supportive service. - Communicated effectively in fast-paced environments and helped maintain smooth operation during busy hours. - Handled accurate transactions and contributed to improving the customer experience through attentive service. - Organized product displays and collaborated with team members to improve store workflow and presentation.

  • 3 Monate, Mai 2020 - Juli 2020

    Sales Representative (Customer Support & Product Explanation)

    Notoreity

    - Guided customers through product options, handled inquiries, and provided clear explanations based on their needs. - Communicated with clarity and professionalism to support a smooth customer journey. - Worked with internal order systems and maintained accurate information throughout the sales process. - Supported operational improvements through structured communication and collaboration with colleagues.

  • 5 Monate, März 2018 - Juli 2018

    Translator (Content Adaptation & Written Communication)

    Dr. Fillali Abdelillah

    - Translated and adapted documents with a focus on clarity, tone, and audience needs. - Conducted terminology research to ensure accuracy and consistency across written materials. - Produced well-structured documentation aligned with client requirements. - Strengthened communication skills by delivering precise and clear written content.

Ausbildung von Sara Bouqmejja

  • 5 Jahre, Okt. 2020 - Sep. 2025

    Master of Arts - MA

    FAU Erlangen-Nürnberg

  • 1 Jahr und 11 Monate, Nov. 2018 - Sep. 2020

    Master of Arts - MA

    Mohamed First University

  • 3 Jahre, Okt. 2015 - Sep. 2018

    Bachelor of Arts - BA

    Mohamed first university

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