Sarah Kristina Jakuszeit

Controlling and processing invoices. Support to the Front Office by phone or email. Support and control of the Compliance process. Ensuring that all report are sent on time to the different departments. Performing a monthly audit of all invoices.

Controlling and correcting legal information of Customers

Managing customer inquiries through social media, chat, phone and mail for the German, Dutch and UK market. Selling and upgrading train tickets for UK customers and handling claims. Responsible for managing all queries via social media within the given time frames preventing a crisis online

Managing the social media channels Facebook, Instagram and Twitter, creating content and engaging with followers. Contacting and communication with organizations and artists featured in The Culture Trip's articles, which are published on the different social media channels. Establishing partnerships with cultural organizations.

Planning and organizing activities and events for children in a hotel. Evening entertainment and guest relations.

Individual Art therapy sessions for children and adolescents. Communication with parents and other psychologists.

Capability to create, edit or illustrate any type of graphic content starting from development of ideas up to the presentation of the final product.

Developed skills to act as a Community Manager. Learned to create a social media strategy, communication plan and to improve the online reputation of a brand/ project.

Management skills, Tools for managing Culture, Fundraising Management, Marketing and Communication, Insight in all cultural Industries with special focus in Audiovisual Industries, the Performing Arts and Publishing Sector. Application of obtained skills by developing a Cultural Project.

Psychological knowledge, social psychology, skills for therapeutic discussion techniques, fine art Individual Art therapy with children with mental health problems. Specialization in Art therapy with ADHD, developing activities for combining music and fine arts in Art therapy sessions.