Sascha Börnsen
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Sascha Börnsen
- 1 Jahr und 9 Monate, Apr. 2019 - Dez. 2020
Senior Sales Manager
OneBip
- 2 Jahre, Apr. 2017 - März 2019
Key Account Manager
EVO Payments International GmbH
- 1 Jahr und 1 Monat, März 2016 - März 2017
Account Manager
EVO Payments International GmbH
• Negotiation of pricing and contracts with prospective and existing payment partners • Evaluation and coordination of new mobile payment partner integrations • Strong understanding of tax and finance issues, including financial report reconciliations • Continually improvement of our SMS & PayByCall portfolio and pricing structure • Maintenance of payment system for optimal performance • Single point of contact between finance and payment department regarding accounting issues
• Maintained and improved payment provider relationships • Negotiated pricing with payment providers, including SMS and PayByCall portfolio • Monitored payment system and implemented troubleshooting tactics • Acted as first point of business contact for general payment issues • Developed solutions to improve overall payment support performance • Carefully analyzed KPIs to determine improvements in the payment department • Monitored shop performance and ticket flows
- 3 Jahre und 1 Monat, Juli 2011 - Juli 2014
Deputy to Director Support
gamigo AG
• Handled customer queries and complaints, and solved problematic issues • Reviewed lawyer and police requests for information regarding money laundering • Maintained communication between customer support, payment team and providers • Calculated payment ticket statistics to determine improvement areas • Reported technical bugs and solutions via the JIRA ticket system
- 11 Monate, März 2013 - Jan. 2014
Webmaster
Bodybuilding is my lifestyle
- 2 Jahre und 1 Monat, Juli 2011 - Juli 2013
Inhaber
Daily Music Promotion
- 3 Jahre und 6 Monate, Feb. 2008 - Juli 2011
Supporter
Gamigo AG
• Handled customer queries and complaints, and shared details with manager for recommendation of action • Submitted smaller issues to the technical team via the JIRA ticket system
Sprachen
Deutsch
Muttersprache
Englisch
Gut
Tagalog
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