Sean-Mun Liang

• Accelerated business transformation moving from a Global Process Office to a Business Transformation Office • Incorporated the best practices from outside companies • Radically simplified the business transformation process making it more useable by anyone • Change driver to get the rest of the business to adopt and actually use the approach • Helped drive the overall transformation agenda for the company • Ambassador and spokesperson internally and externally to communicate business transformation

• Many organisations try to execute too many projects. It is necessary to have a rational approach to select the best ones and then to execute them well • Working closely with the governing council and forum, helped move the debate from an unstructured approach to one that took a more analytical and non-emotional approach • Guided a team of professionals to coach the very largest projects

• Many years of strong growth in virtually every country in the world led to many local and expensive ways to run and support the business • A programme entitled World Class Ambition was launched to reduce back office costs. The IT sector was one of the first to be addressed • Was an integral part of the effort to push through productivity gains by introducing standard processes, consolidating manpower and centralising operations

• Championed Singapore to be the future hub for IT operations in a global follow-the-sun approach • Led the recruitment effort to grow from 40 to 200 IT professionals • Responsible as Site and Senior Resource Manager

• Managed a team of 20 people in Singapore supporting internal business applications used throughout the Asia-Pacific region to ensure service and improve support for the legacy systems in use

• Introduced client account management to help the newly formed global IT organisation become customer focused

• Consolidated IT services for production, R&D and marketing and led projects to implement new ERP solutions

• Advised how best to increase production efficiency, reduce waste and compete against other factories

• Started a company to sell & distribute an innovative Chinese text-processing system aimed at international organisations, universities & students, translators & interpreters and businesses in Europe

• Optimised the production to sales chain to decrease waste and increase profits in an industrial bakery

• Involved in the start-up of a software distribution company • Became the official agent for Lotus 1-2-3 and Symphony in Switzerland • Created a sales support system to track Lotus software sales to increase revenues and optimise customer visits

• Process control • Statistics & Operational Research • Nuclear engineering • Fluid Mechanics

• Completed 1st year of undergraduate program in Applied Science (Engineering) in Canada with intention to specialise in Engineering Physics • Changed course when I gained the opportunity to attend Cambridge University in England