Shalu Sudra
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Shalu Sudra
- Current 3 years and 8 months, since Oct 2022
ITSM Account Manager
Deutsche Börse
Process Manager for IT Asset Management, Server License Management and Request Fulfillment performing the day-to-day operations and coordination of processes in relation to the services outsourced to a managed service provider.
- 1 year and 6 months, Jan 2015 - Jun 2016
IT Asset & Configuration Manager
Capita
Provided full IT Asset and Configuration management process support in delivery of outsourced ICT managed serviceEnsured that the IT Asset and Configuration Management process was followed and adhered to by all relevant support teams
- 2 years and 5 months, Jun 2012 - Oct 2014
Configuration & Asset Manager
Brewin Dolphin
Assisted in a major project to implement a federated CMDB with a view to manage the Configuration Management process
- 10 years and 1 month, Jun 2002 - Jun 2012
Asset & Logistics Manager
Serco
Worked for a managed service provider on local government accounts I started in IT Support, showing initiation, gaining skills and knowledge, I moved onto managing the IT Asset Management process. In addition, from 2011 - 2012 managing the desktop team.
Sprachen
English
C2 (Verhandlungssicher / Muttersprachlich)
German
A1-A2 (Grundkenntnisse)
Gujarati
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