Shubham Chougule
Angestellt, Regional Technical Manager, Maruti Suzuki India Ltd
Ahmedabad, Indien
Über mich
Experienced Service Manager along with hands on experience in technical diagnosis of vehicle issues having a demonstrated history of working in the automotive industry. Skilled in Microsoft Excel, Customer Service, Management, Microsoft Word, and Microsoft PowerPoint. Strong service professional with a Bachelor's degree focused on Mechanical Engineering.
Werdegang
Berufserfahrung von Shubham Chougule
1. Supporting technical issues at dealerships through support helpdesk. Achieved the target of TAT<0.8 days (Achieved: 0.53 day) in FY 2021-22. 2. Shared 4 internal case studies in last 6 for various technical issues along with technical diagnosis. One of the case study assisted to eliminate a critical issue in a specific variant. 3. Achieved "more than 95% retails Vs PDI done" since last 5 month ensuring reduction in customer complaints and replacement of parts under warranty before first free service.
1. Improving dealer profitability 2. Addressing customer concerns 3. Implementing and tracking of systems and process at authorized workshops 4. Implementation of warranty guidelines at authorized workshops 5. Manpower recruitment and training.
1 Jahr und 11 Monate, Juli 2018 - Mai 2020
Territory Service Manager
TVS Motor Company
1 Jahr, Juli 2017 - Juni 2018
Territory Service Manager
TVS Motor Company
3 Monate, Mai 2016 - Juli 2016
Intern
TVS Motor Company
Ausbildung von Shubham Chougule
4 Jahre, Mai 2013 - Apr. 2017
Mechanical Engineering
Shivaji University
Sprachen
Englisch
Fließend
marathi
Muttersprache
hindi
Fließend