Ing. Sitaram Chintapalli
Angestellt, Senior Service Delivery Manager, E.ON
Essen, Deutschland
Werdegang
Berufserfahrung von Sitaram Chintapalli
Global Service Delivery Manager
1 Jahr und 11 Monate, Sep. 2013 - Juli 2015
Service Delivery Consultant
DB Schenker Logistics
Responsible to entire IT Infrastructure operation. Carry out Incident, Change, Problem and Risk management as per ITIL standards. Creation of Service Catalogs, Service documentation as per customer requirements. Manage SLA,KPI Handling of IT Projects and Project Management. Configuration, Administration, Planning and Deployment of IT Solutions.
5 Jahre und 9 Monate, Jan. 2008 - Sep. 2013
Service Delivery Manager
IBM India Pvt Ltd
Responsibilities o Ensuring server compliance by adherence to IT Corporate Standards (ITIL, ISO 2700x). o Implementation & innovation of IT services for optimization of organizational development by timely and quality management. o Handling of Incident,Change, Problem and Compliance management as per ITIL. o Undertaking the server activation and deactivation projects. o Managing and Administration of Servers, Storage, Database and Networking.
1 Jahr und 6 Monate, Sep. 2006 - Feb. 2008
Senior Technical Consultant
Satyam Computer Services Ltd
Senior Technical Support Associate • Responsible for recommending and implementing new technical solutions. • Responsible for system and user administration for the entire organization. • Responsible for end-to-end support of a small but complex network located in multiple locations. • Supporting Verizon Customers through virtualization and the Remote users in the USA. • Manage deployment, administration, and support for corporate servers/desktops. • Field incoming help requests from end users.
2 Jahre und 5 Monate, Aug. 2005 - Dez. 2007
Technical Specialist
Convergys
Ausbildung von Sitaram Chintapalli
5 Jahre und 5 Monate, Sep. 2002 - Jan. 2008
Electronics and Communications
Vishveswariah Technological University
Electronics Computer Networking
Sprachen
Englisch
Muttersprache
Deutsch
Fließend
Spanisch
Grundlagen