Ing. Sitaram Chintapalli

Angestellt, Senior Service Delivery Manager, E.ON

Essen, Deutschland

Fähigkeiten und Kenntnisse

ITIL
ITIL Service Manager
Global Strategy
MCSE
Project Management
IT-Management
SLA Management
Service Management
Service Level Management
Incident Management
Change Management
Process Management
Problem Management
IT Risk Management
IT Governance
Transition Management
IT Security Management
Compliance Management
Quality Management
HP Quality Center
Remedy
Transformation Management
Telecommunications
Networking
Budget Planning
Corporate Communications
Vendor Management
Inventory Management
Inventory Controlling
Teamwork
Team Management
People Management
presentation skills
communication skills
IT Strategy
Technical Consulting
IT Service Desk
SAP R/3
SAP BW
Release Management
Resource Management
Service Delivery
Implementation
Deployment
Information technology
IT Services
Support
Corporate
ServiceNow
Atlassian Jira
Globalisation
English Language
IT Service Management
IT Infrastructure
IT Outsourcing
Technology
IT Delivery

Werdegang

Berufserfahrung von Sitaram Chintapalli

  • Bis heute 7 Monate, seit Sep. 2023

    Senior Service Delivery Manager

    E.ON
  • 8 Jahre und 1 Monat, Aug. 2015 - Aug. 2023

    Global Service Delivery Manager -IT

    thyssenkrupp AG

    Global Service Delivery Manager

  • 1 Jahr und 11 Monate, Sep. 2013 - Juli 2015

    Service Delivery Consultant

    DB Schenker Logistics

    Responsible to entire IT Infrastructure operation. Carry out Incident, Change, Problem and Risk management as per ITIL standards. Creation of Service Catalogs, Service documentation as per customer requirements. Manage SLA,KPI Handling of IT Projects and Project Management. Configuration, Administration, Planning and Deployment of IT Solutions.

  • 5 Jahre und 9 Monate, Jan. 2008 - Sep. 2013

    Service Delivery Manager

    IBM India Pvt Ltd

    Responsibilities o Ensuring server compliance by adherence to IT Corporate Standards (ITIL, ISO 2700x). o Implementation & innovation of IT services for optimization of organizational development by timely and quality management. o Handling of Incident,Change, Problem and Compliance management as per ITIL. o Undertaking the server activation and deactivation projects. o Managing and Administration of Servers, Storage, Database and Networking.

  • 1 Jahr und 6 Monate, Sep. 2006 - Feb. 2008

    Senior Technical Consultant

    Satyam Computer Services Ltd

    Senior Technical Support Associate • Responsible for recommending and implementing new technical solutions. • Responsible for system and user administration for the entire organization. • Responsible for end-to-end support of a small but complex network located in multiple locations. • Supporting Verizon Customers through virtualization and the Remote users in the USA. • Manage deployment, administration, and support for corporate servers/desktops. • Field incoming help requests from end users.

  • 2 Jahre und 5 Monate, Aug. 2005 - Dez. 2007

    Technical Specialist

    Convergys

Ausbildung von Sitaram Chintapalli

  • 5 Jahre und 5 Monate, Sep. 2002 - Jan. 2008

    Electronics and Communications

    Vishveswariah Technological University

    Electronics Computer Networking

Sprachen

  • Englisch

    Muttersprache

  • Deutsch

    Fließend

  • Spanisch

    Grundlagen

Interessen

Traveling
Photography
Internet

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