Sofia Candeias

• Precisely and accurately interprets critical medical advice and information given by the provider into equivalent terminology in the patient's native language. • Establishes and maintains quality service and positive interaction with all patients, customers, visitors, health care providers, and clinical employees. • Assists with patient follow-up as necessary, to include contacting patients with appointment reminders. • Maintains strict patient confidentiality in accordance with policies and standards.

• Conducting safety check before flight • Welcoming and greeting customers during boarding • Helping passengers finding their seats • Tackling medical, security and safety emergencies, assuring the comfort of all onboard at all times • Providing exceptional customer experience • Preparing and serving meals, snacks and refreshments • Handling galley main responsabilities • Selling Duty-free commercial goods

• Teaching Portuguese to foreigners to all level students (in-person/online) • Creating a speaking and pronunciation feedback system to support students • Providing customized tutoring, attending the students' needs in an oriented fashion, making use of various languages • Inciting enthusiasm and motivation in all stages of the learning process, e.g. grammar, reading, listening and comprehension, speaking, cultural site visits, educational city tours and social gatherings with all the students