Srushti Chavan

Bis 2023, Customer Service Executive, Shipco IT Pvt Ltd

Fähigkeiten und Kenntnisse

SAP
Customer service
Export
Logistics
Customer Relationship Management
Freight Forwarding
MS Office
SOP
Export documentation
Efficiency
Team work
ambitious
Fast learner
Organizational skills
Analytical skills
Demand Management
Supply Chain
Customer orientation
Supply Chain Management
Communication
Professional experience
Customer care
Microsoft Excel
Procurement
Management
Invoicing
Outlook
Personal responsibility
attention to detail
Customer Support
Creativity
punctual
Communication skills
Friendliness
Transport
thoughtful
independent
Motivation
Documentation
Customer satisfaction
Enthusiasm
Commitment
Reliability
Empathy
Flexibility
Responsible
willingness to learn
Reporting
Materials Management
Contract logistics
Logistics Planning
Receipt of goods
Material flow
Process Optimization
Audit
Data Preparation
Application
Forecast
Logistics concepts
KPI
SAP MM
Ocean Freight
International experience
Freight
Operations Management
Warehousing
Logistic Service

Werdegang

Berufserfahrung von Srushti Chavan

  • 1 Jahr und 1 Monat, Juni 2022 - Juni 2023

    Customer Service Executive

    Shipco IT Pvt Ltd

    - Managed Export Documentation for ASEU offices, ensuring compliance with internal regulations. - Handled Bill of Lading, Booking, CPL - Developed Standard Operating Procedures (SOP's) to enhance process efficiency. - Collaborated with vendors to secure timely documentation to reduce logistics delays. - Handled customer queries -Data entry

  • 1 Jahr und 6 Monate, Nov. 2020 - Apr. 2022

    Process Associate

    Tata Consultancy Services Ltd.

    - Preparing Export Documents like Bill of Lading, Sales Invoices - Ensuring timely and cost-effective delivery of goods to clients, resulting in an increase in efficiency and a reduction in errors. - Assisted in the development and implementation of a new CRM system, ensuring seamless integration and improved customer satisfaction. - Monitored and analyzed key performance indicators, identifying areas for improvement and implementing corrective actions to enhance overall operational effectiveness.

Sprachen

  • Englisch

    Fließend

  • Deutsch

    Grundlagen

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