Sunny Fragante

I manage the entire B2B Operations of the Financial Times Electronic Publishing -- corporate support, data formatting and intelligence wires, media syndication, online content production and services, and syndication sales. I also make sure that all departments are running efficiently and delivering all articles, magazines, news feeds, and headline screens online and to subscribers.

• Building and organizing the home-based instructors team for language distance training • Managing the recruitment and training process for new instructors • Coordinating with various departments in ensuring that the delivery of training services are at optimum levels • Established, organized, and managed the office-based instructors team for language distance training • Established and documented the Standard Operating Procedures for Training Services

• Conduct face-to-face or telephone conference training on Philippine culture and the business environment • Prepared deck for presentation, including research, design, and layout of slides and handouts

• Conducted a study on Human Resources policies on performance evaluation processes and career development for regular employees and consultants • Conducted primary research among ADb staff, consultants, and employees through the creation and distribution of surveys and the collection and analysis of said survey's results

• Managed the daily operations for the early to mid-shift English trainers, which totaled to 60 individuals at any given time • Monitored and evaluated employee performance by conducting performance appraisals Identified areas for development and training needs of each trainer • Achieved 100% No-Fail rate for team performance based on Quality Assurance standards • Created and developed a mentoring and coaching program for trainers

• Managed the production of quarterly issues, from determining themes to coordinating and assigning articles to writers • Edited submitted material • Supervised the sourcing of photo shoot requirements from merchants, suppliers, and advertisers • Coordinated the advertisements to be included in the issues • Prepared and approved layout and proofs • Wrote feature articles, including interviews of important personalities • Assisted and participated in the monthly members and subscribers' seminars and events

• Wrote scripts for television, live events, corporate AVPs, historical and travel documentaries for various television companies and production studios • Wrote and edited articles for various magazines and publications, including marketing collateral

• Introduced e-learning into government and educational institutions • Secured long-term contracts with schools, universities, and large corporations for e-learning programs amounting to around US$450,000 for at least 3 years • Administered IT and Business Skills certification testing through Prometric; certified Prometric Test Administrator (99% score)

• Supervised, managed, and monitored attendance and training of all employees of the fast food chain and the various bingo gaming branches • Coordinated rotation of branch managers • Prepared and distributed payroll of all employees

• Conducted primary and secondary social and policy research • Wrote research and policy papers, including news and journal articles, on issues related to cooperative development, land use planning, maritime affairs, and social security systems • Provided technocratic assistance and policy briefing to Congressmen and House Committees on issues covered by my policy desks • Coordinated with stakeholders, lobby groups, and legislators on congressional bills being deliberated by the House Committees

• Taught subjects in Social Sciences, Philippine Government, History, Peace Education, and Intercultural Communication • Instituted the Model United Nations Assembly for students of Consular and Diplomatic Affairs • Coordinated schedules for classes and faculty assignments

• Wrote policy research papers on macroeconomic development issues, human rights, and gender sensitivity in policies • Took the lead in policy research projects, particularly the human rights programs

Land Use Planning; Regional Planning; Urban Land Use Planning; Environmental Planning, Risk and Impact Assessment; Site Planning, Resource Use and Development

Macroeconomics, Development Economics, Sociology, Environmental Economics, Population and Development, Social Science, Political Science, Political Economy