Suresh Kumar

6 years of progressive experience in Salesforce ecosystem with overall work experience of 12+ years. Experience of driving and delivering projects on Sales cloud, Service Cloud, Community cloud, CPQ, Field service lightning, Einstein analytics and Pardot. Salesforce Technical consultant working with customers across the Globe and mapping their business processes to Salesforce. Project Lead managing delivery of Salesforce using Agile methodology.

• Evaluating customer’s current system and processes, highlighting the limitations within the system, analyzing the customer business processes and providing recommendations as a Salesforce consultant on the strategies for designing the business process using Salesforce technology. • Understand customer’s commercial and operational business drivers and help to translate these requirements to build, scope and propose appropriate solutions.

• Converting business requirement to functional and technical requirements. Create user stories, conduct sprint grooming sessions, maintain backlog and drive the team in project implementation.. • Responsible for the design and implementation of Salesforce solutions. Working closely and acting as a liaison between the development team and business during design and implementation.