Suzelle Abe

Managed the bakery, fresh food and coffee categories. Developed sales targets and category plans. Listed and managed all bakery, fresh food and coffee supplier relationships. Initiated and implemented monthly promotional deals with key suppliers.

Developed, arranged and delivered all Food Service training programmes for the BP Service Stations franchisees, site staff and BP Head Office operational staff. Managed all communications with BP Service Stations franchisees regarding training programmes. Trained approximately 80 franchisees and 400 site staff members across Africa

Lecturing and training of learners on various hospitality related subjects. Responsible for initiating and opening of an accredited restaurant on the premises. Managing day to day management of the restaurant, stock control, control of the kitchen and front end staff and the running of the Food Services department.

Manager/Owner of restaurant which seated 150 people and take-away serving area as well as the industrial kitchen. Managed 11 staff members which comprised of waiters, kitchen staff as well as a cleaning lady. Responsible for selection and implementation of menus, training of staff, financial management of business and stock control