Syed Umair

• Building brand recognition and customer communication; responsible for digital presence and account transitions • Relationship management with existing customers and partners • Setting up an offshore office and establishing a product team • Formalizing product offerings • Responsible for product portfolio and scouting for new propositions

• Productionalizing existing solutions by EES that cover areas such as asset tracking, mobile education, investment & endowment management, telematics and paperless governance • Leading pre-sales for Emitac Innovative Software Technologies practice • Relationship management with public entities like RTA, Dubai Ports and Customs, and MOE (Ministry of Economy –UAE), etc. • Digital Transformation consulting for government, startups and traditional SMEs

• Responsible for product roadmap for a portfolio of products in Pharma transparency domain • Responsible for Customer Happiness and user engagement scores. Drove the graph with a 30% improvement in 2 quarters • Lead a skilled team of 7; constituting business analysts, associate product manager and quality engineers • Responsible for market and competitive strategy, engaging with SMEs, through conferences, joint webinars and other social marketing activities

• Strengthen partnership and develop exclusivity for Data Management services working along OEM and Service Providers • Lead the presales efforts in GCC (UAE, Saudi Arabia, Qatar and Oman) for Streebo Services division • Responsible for RFI and RFP opportunities Key Achievements • Engineered a comprehensive Digital Consent Management solution to meet data privacy laws in EU

• Developed the strategic roadmap and procured international business in Europe and South Asia for a Thailand based IT client • Assisted a team of secretariat level officials to define the roadmap for new e-connected education management system in Sindh, Pakistan sponsored by EU

• Managed the Innovation Tunnel within Telefonica Global Services; managed internal ventures from product conceptualization to proof of concept and pilot projects with key clients • Identified potential growth opportunities and joint venture in line with the corporate strategy • Monitored the macro economic factors reshaping the Telecom industry and acted as an internal strategy consultant for Wholesale unit

• Part of business workflow management team for Qatar stock exchange portal project • Worked with Scenario Focused Engineering (SFE) to develop the ERP solution for Barclays Pakistan

Industrial Project Management, Innovation Management, Logistics and Distribution, Quality

Software Engineering, Machine Learning