Tahmina Alam

• Developed customer churn prediction models using Python (Pandas, scikit-learn) • Built risk segmentation models to identify high-risk customers and support retention strategies • Designed interactive Power BI dashboards for KPI tracking and executive reporting • Conducted demand analysis and business insights projects using real-world datasets • Applied machine learning and AI techniques (from PGP AI/ML) to solve business problems • Created end-to-end analytics projects from data preprocessing t

• Analyzed business and customer data to support decision-making in pricing, retention, and growth strategy • Built data-driven reports and dashboards to track KPIs and business performance • Performed data cleaning, transformation, and exploratory analysis using Excel and analytical tools • Identified customer behavior patterns and provided insights for improving retention and revenue • Collaborated with stakeholders to translate business needs into data insights and actionable recommendations