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Thiagarajan Krishnamurthy

Angestellt, Project Quality Lead, HERE Technologies
Mumbai, Indien

Fähigkeiten und Kenntnisse

Project management
Customer Relationship Management
8D
Root Cause Analysis
Customer Service
Continuous Improvement
FMEA
Kaizen
Six Sigma Green Belt
Lean Management
Agile Methods

Werdegang

Berufserfahrung von Thiagarajan Krishnamurthy

  • Bis heute 6 Jahre und 6 Monate, seit Dez. 2018

    Project Quality Lead

    HERE Technologies

    Generated Savings ~22M $ through Kaizen and other Continual Improvement projects/workshops for all HERE Global Offices. Implemented Agile methods across HERE Global Offices. Improved operational efficiency across Global Content Operations by 17% through RAPID workshops, GEMBA walks and other tools. Leading new hire training, training initiatives and deployment of knowledge management across Global offices. Lead >14 Green Belt projects and Trained ~1.5k employees with White/Yellow Belt.

  • 1 Jahr, Dez. 2017 - Nov. 2018

    Senior Technical Consultant

    HERE Technologies

    Lead team of 26 Technical Associates for Junctions, Signs, Landmarks, Premier 3D cities, Venues, Places and Community 30M Euro Business 2017. Generated savings of 1.5M Euros in 2017-2018 by bringing in operational efficiency. Interpreted, evaluated and interrelated research data and develop integrated business analyses and projections for incorporation into strategic decision making.

  • 1 Jahr und 8 Monate, Apr. 2016 - Nov. 2017

    Project Leader

    HERE Technologies

    Executed projects worth ~19.8m euro across all regions. Managed daily execution of projects and ensured 100% on time delivery with >98% quality. Coordinated with Regional and Global Product managers for planning new country/content launches for 3D Landmark Products. Completed timely and appropriate employee performance planning & year end evaluation.

  • 5 Jahre und 8 Monate, Aug. 2010 - März 2016

    Quality Specialist

    HERE Technologies

    Lead >15 Customer Complaints and 5 Continual Improvement projects. Co-Led the efforts to reduce count and efforts of Doubts/Research by 20%. using DMAIC methodology to Identify opportunities. Supported 5 Green Belt and 7 White Belt projects.

Ausbildung von Thiagarajan Krishnamurthy

  • 3 Jahre und 2 Monate, Juni 2007 - Juli 2010

    Bsc IT

    University of Mumbai

    Information Technology

Sprachen

  • Englisch

    Fließend

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