Thomas Kunze

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Berater
Freelancer/Self-employed in München
München
München
Consulting
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Thomas Kunze's skills

  1. Technischer Support
  2. Prozessoptimierung
  3. Helpdesk-System
  • Kundenzufriedenheitsanalysen
  • Prozessanalyse
  • Internal Audit
  • Prozessberatung
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Thomas Kunze's wants

  • ...die ihre Werkzeuge an heutige Herausforderungen anpassen möchten
  • ...die Kundenzufriedenheit und Effizienz erhöhen wollen
  • Verantwortliche für technischen Support
  • ...die sich nicht vor einem neutralen analytischen Blick auf ihre Abteilung scheuen
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Thomas Kunze's professional experience

2 years
4 months
05/2018 - to present
Abteilungsleiter Customer Services Extern
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Berater
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7 years
1 month
01/2008 - 01/2015
Leiter Kundenservice
11 years
8 months
05/1996 - 12/2007
Kundenbetreuer / Teamleiter
Nemetschek Programmsystem GmbH / Nemetschek Deutschland GmbH
IT-Betreuer
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Thomas Kunze's educational background

  • 10/1983 - 02/1988
    Hochschule für Architektur und Bauwesen Weimar
    Ingenieurbau, Dipl.-Ing.

Thomas Kunze speaks the following languages:

  • German
  • English
  • Portuguese

Thomas Kunze's interests

  • Musik
  • Laufen
  • Brasilien
  • Fernreisen
  • Berge
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