Thomas Thalmeier

Ich freu mich auf meinen Start in einem tollen Unternehmen 🌎 ...

Angestellt, Solution Owner CRM, AGCO Corporation
München, Germany

Fähigkeiten und Kenntnisse

Customer Experience Management
Digital Transformation
CRM
Business Consulting
PreSales
Teamleitung
Customer Journey
Value Based Selling
Business-Cases
Contact Center
Produktmanagement
Partnermanagement
Cloud Solutions
Bots
AI
Salesforce
Genesys
Liveperson
Salesforce Certified Admin
Salesforce Certified Platform App Builder
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Service Cloud Consultant

Werdegang

Berufserfahrung von Thomas Thalmeier

  • Current 2 years and 8 months, since Oct 2023

    Solution Owner CRM

    AGCO Corporation

  • 4 years and 6 months, Jan 2019 - Jun 2023

    Lead Solution Engineer

    salesforce.com Germany GmbH

    - I analyze requirements, processes to create a sustainable vision - As advisor I lead with best practices and design of value driven solutions - I manage the sales cycle with customers, partners and global cross-functional teams - Creation of journeys maps, user stories, value maps, and business cases - I implement and present custom solutions to show the business impact - I manage POCs and MVPs with agile methodologies and mitigate roadblocks - Presentations, compelling pitches, and enablement

  • 5 years and 8 months, May 2013 - Dec 2018

    Consultant, Business Development, Partner Manager - Digital Customer Experience

    infinIT.cx GmbH

    Business development, account planning and go-to-market strategy Design of economic, qualitative and customer focused solutions and roadmaps I acquired and delivered projects for digital engagement like chat, messaging, bots Impact: increase conversion, improve CSat, and optimize operational efficiency I established and managed a new partnership for meaningful conversations Evangelist to Sales and Service organizations, enablement for sales and delivery

  • 1 year and 8 months, Sep 2011 - Apr 2013

    Geschäftsführer

    Selbstständig

  • 5 years and 7 months, Feb 2006 - Aug 2011

    Manager Presales Consulting DACH

    Genesys Telecommunications Laboratories GmbH

  • 2 years, Feb 2004 - Jan 2006

    Presales Consultant

    Genesys Telecommunications Laboratories GmbH

  • 3 years and 7 months, Jul 2000 - Jan 2004

    Product Manager, Head of Product Management

    varetis AG

  • 2 years and 1 month, Jun 1998 - Jun 2000

    Bid Manager, Projektmanager

    varetis AG

Ausbildung von Thomas Thalmeier

  • Wirtschaftsingenieurwesen

    Universität Karlsruhe (TH)

Sprachen

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • Italian

    A1-A2 (Grundkenntnisse)

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