Thorsten Schulze

Angestellt, Service Delivery Manager, Tata Consultancy Services Deutschland GmbH
Frankfurt, Germany

Fähigkeiten und Kenntnisse

Business Process Outsourcing
Transition-Management
Shared Service

Werdegang

Berufserfahrung von Thorsten Schulze

  • Current 7 years, since Jun 2019

    Service Delivery Manager

    Tata Consultancy Services Deutschland GmbH

    Shared Service Carve Out in Business Process Services during M&A transactions in Life Science portfolio in close collaboration with TCS Infrastructure and ERP streams; contracting and onboarding of vendors, P&L performance analysis and forecasting, back-office portfolio management for TCS global delivery locations in LATAM, US, EU and East Asia.

  • 7 years and 7 months, Oct 2011 - Apr 2019

    Project Manager

    Tata Consultancy Services Deutschland GmbH

    Shared Service Setup at TCS global delivery centers in East Asia and Eastern Europe of between 50 to 600 FTE for F&A, HR and Procurement business processes from 20+ European countries in which Manufacturing, Life Science, Banking and Financials customer is operating with TCS Infrastructure and ERP streams. Leading transition managers during large scale projects, contracting negotiating transition solution. Conducting Shared Service assessment studies and setting governance framework for 3rd party providers.

  • 1 year and 5 months, Jun 2010 - Oct 2011

    Business Analyst

    Tata Consultancy Services Ltd.

    Business process analysis and conducting process improvement in Utilities segment in joint-collaboration with TCS ERP teams.

  • 5 years and 7 months, Dec 2001 - Jun 2007

    Project Manager Web-Applications Development

    KP3 Medien GmbH

    consulting customers, analysing workflows to integrate specialised B2B web-applications and cms, creating proposals, controlling project milestones and on time and on budget projects; formal supervisor of 9-15 team members, drawing up personnel and material resource plans; developing and implementing system quality assurance and code documentation guidelines; drawing up usability interface and faq concepts; optimizing internal workflows between departments

  • 1 year, Aug 1998 - Jul 1999

    Web Developer

    BOV Human Interactive Media

    programming websites and interactive CD-ROM discs

Ausbildung von Thorsten Schulze

  • 4 months, May 2009 - Aug 2009

    Marketing

    University of California, Berkeley

    Integrated Marketing Communications, Brand Management, Marketing Strategy, Social Media Marketing (Web 2.0), Global Marketing, Marketing Research, Marketing Metrics

  • 1 year and 9 months, Aug 2008 - Apr 2010

    MBA in Service Management

    University of Victoria, British Columbia, Canada

    HR Mmgt, Organizational Mmgt, Business Strategy, Managerial Statistics, Finance & Accounting, Operations Mmgt, Managerial Economics, Business and Sustainability, Consulting, IT, Services Mktng, Quality Mmgt, Services Operations, Service Tech., Cross-National Mmgt, Ethics, Leadership Strategies

  • 4 months, May 2008 - Aug 2008

    Asian Business & Management

    Chinese University of Hong Kong

  • 2 years and 4 months, Jan 2008 - Apr 2010

    Professional Skills Development

    Royal Roads University

    Leadership Skills Deployment and Development, Coaching, Negotiation Skills, Managerial Ethics, Global Communication, Managerial Social Intelligence, Business Case Writing, Intergenerational Workplace Challenges

  • 3 years and 3 months, Dec 1998 - Feb 2002

    BA (Honours) Multimedia Arts

    Middlesex University / SAE Institute

    Business Planning, Copyright, Media Psychology, Specialized Applications, Multimedia Education, Team Management, Project Management, Conception, Media Industry Issues, DTP, Media Design, Authoring, Online Publishing, A/V Editing, 3D Animation

Sprachen

  • English

    C1 (Fließend)

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

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