Tino Brückmann

• Built and implemented a digital receivables system that reduced overdue invoices by ~30% within four weeks • Drafted prototypes for a digital admin system covering e.g. client data, inventory tracking, form digitisation, and order processing • Created a comprehensive internal handbook with step-by-step instructions, exception handling, and workflow guidance • Managed emotionally sensitive client communication (inbound and outbound), including payment issues and service inquiries

• Translation of contracts (e.g. FAR, EN - DE) and tenders, support at the main warehouse • Review of supplier agreements (claims and extensions) • Jira and ThinkTank; supporting the regional planning offices' change from service contracts to lump sum contracts

• Digitised and filed 13–14 folders of disorganised paper contracts • Created a structured digital filing system for internal and external agreements • Coordinated with client to assess contract content and compile a comprehensive overview • Delivered a simple, reusable, and scalable structure for future contract digitisation and management

• Development of a physical product and management of early launch • Planned phased rollout (B2B2C model) • Optimisation of production costs by outsourcing from Spain to Vietnam; 70% cost reduction and increased quality • Planning of end-to-end logistics Vietnam - EU: maritime freight, warehousing, customs documentation, and fulfilment • Translated a 21-page patent application (DE→EN) and drafted full business documentation for fundraising purposes • Handled multilingual coordination across DE/EN/ES