Ulf Schubert

Angestellt, Leiter UX & Touchpoint Experience, DATEV eG

Nürnberg, Germany

About me

✪ I am a senior UX & CX executive with entrepreneurial & strategic skills, +20 years of experience in UX & CX for B2B & software industry. (Accredited UX Professional #010200001) ✪ Improving a company's customer centricity drives growth. I empower companies to create award-winning digital products & successful customer experiences. I enable companies to learn from every interaction with customers & users along their journey. ✪ I help UX & CX professionals develop their leadership skills. ✪ Rock solid on ‣ Design, CX & UX Management ‣ CX & UX strategy ‣ Building successful CX & UX teams in agile environments ‣ Personnel development of CX & UX managers & professionals ‣ Enabling enterprise to learn from their customers & users ‣ Building & developing CX & UX communities ‣ Improve cross-functional collaboration with Journey Management ‣ Increasing CX & UX maturity §§ legal notice §§ This is my private account. My posts & comments represent my personal opinion.

Skills

Customer Experience Management
Design Leadership
User Experience Strategy
Customer Experience
User Experience
Design Management
Experience Design
Product Design
Change Management
Design Strategy
Customer Centricity
Touchpoint Management
Personalführung

Timeline

Professional experience for Ulf Schubert

  • Current 4 years and 7 months, since Oct 2019

    Leiter UX & Touchpoint Experience

    DATEV eG

    Customer Experience Management, Customer Centricity, Design Management, UX Strategy, Design Strategy, User Experience, Experience Design, Organizational Change

  • Current 19 years and 3 months, since Feb 2005

    Blogger & Mentor

    Experience Leadership Club

  • 7 years and 2 months, Aug 2012 - Sep 2019

    Leiter User Experience

    DATEV eG

    Design Management, Organizational Change, UX Management, UX Strategy, Design Strategy, Design Thinking, Innovation, User Experience, User Research, Requirements Engineering

  • 6 months, Mar 2012 - Aug 2012

    Dozent, Lehrauftrag für User Centered Design

    Georg-Simon-Ohm Hochschule Nürnberg

  • 4 years and 6 months, Feb 2008 - Jul 2012

    Teamleiter User Experience Design und Standards

    DATEV eG
  • 4 months, Oct 2010 - Jan 2011

    Dozent, Lehrauftrag für User Centered Design

    Georg-Simon-Ohm Hochschule Nürnberg

    Dozent im Wintersemester 2010/11

  • 1 year and 4 months, Oct 2006 - Jan 2008

    stellv. Teamleiter User Experience

    SirValUse Consulting GmbH

  • 4 months, Jul 2006 - Oct 2006

    Freiberuflicher Usability-Berater und Interface Designer

    medical usability

  • 4 months, Apr 2006 - Jul 2006

    Dozent, Lehrauftrag für Usability

    Technische Universität Ilmenau

    Dozent im Sommersemester 2006

  • 6 years and 1 month, Jul 2000 - Jul 2006

    Geschäftsleitung, Bereich: Medical Usability

    openeyes - Gesellschaft für strategische Kommunikation im Gesundheitsmarkt

  • 2 years, Jan 2002 - Dec 2003

    wissenschaftlicher Mitarbeiter (Interface Design / Usability)

    Bauhaus-Universität Weimar, Fakultät Medien

Educational background for Ulf Schubert

  • 1997 - 2001

    Mediengestaltung

    Bauhaus-Universität Weimar

    Interface Design

  • 1996 - 1997

    Informatik

    Friedrich-Schiller-Universität Jena

Languages

  • German

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  • English

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Interests

Personalführung
Innovative Bedienkonzepte & User Interface Technologien
Lean Startup
Unternehmensstrategie
Designstrategie
Change Management
Markenführung
Food & BBQ

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