Umaporn Grau

- Support Head of Department and Test manager with daily operational functions. - Assist Test manager to monitor the test effort estimates. - Lead a team of 5 resources: Lead, coach and motivate test team member on a proactive basis. - Lead and manage functional and technical teams to ensure that the projects are high-quality and meet engagement requirements. - Developed new process for employee evaluation which resulted in marked performance improvements. - Verified data integrity and accuracy.

- Lead test strategy of assigned projects to ensure the quality of products. - Ensure all projects are delivered on timeline, within scope and demand requirements. - Provide timely and accurate project status information to the team and escalate project issues appropriately. - Create test case and test scripts. - Execute and review the test scenarios, test case and test scripts. - Summarize and prepare the test result documents. - Documented all test progress for all included tracing and test results.

- Conduct software training for customers implemented HoMC softwares (Hospital Operation Management and Control) - Maintain and support on incident (Onsite service). - Perform troubleshooting. - Communicate and collaborate

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