Jean-Louis Tsalefac

Responsible for developing and quoting solutions for modifications, updates, plant improvements for the end of the production line and for product handling for customers. The Customer Service Area Manager Sales Engineer function is placed between the commercial and technical-production functions. Responsibilities: * Design original high-performance solutions with a high probability of success in the competitive market for existing customers, in compliance with Internal standards * Collaborate with the comme

Provide excellent customer service by being helpful at all times. Assume responsibility for all customer queries taking ownership of service needs (technical & commercial) to ensure they are resolved to the company and customer satisfaction. Make accurate diagnosis of queries and product faults, collecting relevant information that can be used with the aim of achieving the most appropriate outcome. Support internal departments in the swift resolution of product and system related issues. Build and mainta

Manage execution and timely completion of engineering projects by analysing project scope and determining project specifications, establishing test programs for product investigations, analyzing test programs for adequacy and sequence, examining samples for compliance with UL requirements, and preparing reports for clients. Assists in the development of UL requirements, test methods, and test equipment. May exercise Project Handler Signature Authority as Project Handler of record responsible for opening, ma

Machinery Calibration & testing, Diagnosis & repair. Automation PLC siemens S7 programming. Redaction of Maintenance procedures & protocols. Machine commissioning at client site. After sales interventions. Technical assistance. Redaction of check-up protocols.

WCM (World Class Manufacturing), Professional maintenance, Stamping and welding.

- support IT equipment/ - IT interface between HBS IT at the IBC and the venue/ - office equipment maintenance/ - supervision and implementation of the technical requirements, with coordination of the technical set up of all general technical facilities, with the technical operations for multilateral and unilateral broadcast production/services, with coordination and connection of venue technical facilities, such as Big Screens, CATV, PA; with the coordination of cable pathway installations/ - Venue technic

Proxy management via web. Computer control via ping multiple.

- Study and formulation of a new "bubble for the recording of 'intervention to failure" with analysis of root cause (breakdown analysis). - Definition of a computer system for the collection and classification of the stops. - Evaluation of plant performance and maintenance activities with the extrapolation TBF parameters, MTTR, TBR, MTBR, part of the plant for the duration and frequency event. - Definition of KPI maintenance

Diagnostic and repair, hardware-software failures.

The exams are specifically professional in nature and consist of written, graphic and oral tests. The tests are intended to ascertain the organic preparation of the candidate in the disciplines in which knowledge is necessary for the exercise of the profession of Engineer and to test, in concrete

Project management Problem solving Leadership

- Mechanical project - Calculus methods - PLC automation - Design of electrical machines - Embedded systems - Digital sistems

Mechatronic engineering

- Mechanical; - Electronic; - Computer sciences; - Automatic controls; - Electrical drives.

- Calculus - Geometry; - Materials; - Chemistry; - Probability; - Optimization and operational research; - Fortran 77 programming.

Italian language and culture

Mathematics, physics