Valts Rozentāls

Angestellt, Germany Region South On-Site Technology Support Lead, EY (Ernst & Young)
München, Germany

Fähigkeiten und Kenntnisse

Support
Helpdesk
IT-Betreuung
PC Support
Windows 10
Windows
Anwendungsbetreuung
Systemadministration
Active Directory
Windows Server
Mac OS
DATEV
Facilitator
Management
Team leadership
O365
W365
Asset Management
Surfacehub
Team work
Communication skills
Reliability
Technology
Microsoft
Computer
Hardware
German
Service Desk
Information technology
PC
English Language
End user
Betriebssystem
Windows 11

Werdegang

Berufserfahrung von Valts Rozentāls

  • Current 3 years and 6 months, since Dec 2022

    Germany Region South On-Site Technology Support Lead

    EY (Ernst & Young)

    Team lead for on-site technology support of team of five for region Germany south - Munich, Nuremberg, Ravensburg. Representation of other team leads in diverse other regions in Germany.

  • 11 months, Feb 2022 - Dec 2022

    DATEV Level 3 Support

    EY (Ernst & Young)

    Germany wide DATEV application support on server side (on-prem) including daily administration and deployment of updates on regular basis as per requirement of service line. Mediator between the company and vendor regarding application related projects ans solutions.

  • 1 year and 4 months, Nov 2020 - Feb 2022

    On-Site Technology Support Coordinator

    EY (Ernst & Young)

    Additional duty to coordinate the team of five IT supporters in region Germany south (three offices). Face-to-face and remote support for hardware and software related issues on Windows and Macintosh devices. IT introduction for new hires. Event support.

  • 1 year and 8 months, Apr 2019 - Nov 2020

    IT-Supporter 1st/2nd Level

    EY (Ernst & Young)

    Face-to-face and remote support for hardware and software related issues on Windows and Macintosh devices. IT introduction for new hires. Event support.

Ausbildung von Valts Rozentāls

  • 2007 - 2011

    Building Construction Technology

    Saldus Professional secondary school

Sprachen

  • Lettisch

    C2 (Verhandlungssicher / Muttersprachlich)

  • English

    C1 (Fließend)

  • German

    C1 (Fließend)

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