Ing. Varun Singh

Angestellt, Escalation Engineer, Citrix Systems, Inc.
Bangalore, India

Fähigkeiten und Kenntnisse

Citrix
Microsoft
Windows
Windows Server
Technical Support
Citrix XenApp
XenDesktop
Virtual memory management
Performance Monitoring
Debugging
Troubleshooting
IT Troubleshooting
Server Administrator
COM/DCOM
WMI
Backup
Backup/Restore
Help Desk / Desktop Support
IT Operations
Level

Werdegang

Berufserfahrung von Varun Singh

  • Current 7 years and 5 months, since Jan 2019

    Escalation Engineer

    Citrix Systems, Inc.

  • 2 years and 7 months, Jul 2016 - Jan 2019

    Lead Technical Support Engineer

    Citrix Systems, Inc.

    • Involved in troubleshooting and resolving issues in enterprise Citrix environment, including Xenapp/XenDesktop/Web Interface/Storefront, application enumeration and performance issues, Printing and provisioning issues, for internal and external clients. • Involved in maintaining and managing Windows 2008R2/2012R2/2016 servers in Citrix farm & site. • Involved in working & analysis on tools like CDF Trace, UPM profile checker, Windbg.

  • 2 years and 1 month, Jul 2014 - Jul 2016

    Server Engineer

    Continuum Managed Solution Pvt. Ltd.

  • 1 year and 7 months, Jan 2013 - Jul 2014

    Server Support Engineer

    Convergys India Services

  • 1 year and 2 months, May 2011 - Jun 2012

    Engineer in Technical Services

    SafeNet Inc.

  • 1 year and 5 months, Nov 2009 - Mar 2011

    Escalation Engineer

    iYogi

    • Handling all escalated issues from level 1, level 2, level 3 technicians. • Resolving Internet related problems (Wired , Wireless , Dialup) • Resolving Operating system problems (XP, Vista , Windows 7) • Resolving Printer related problems. (USB , Network , Wireless) • Resolving issues with Outlook , Windows mail , Widows live , Eudora

Ausbildung von Varun Singh

  • 3 years and 11 months, Oct 2004 - Aug 2008

    Information technology

    Uttar Pradesh Technical University

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