Verena Maier

Successfully create & implement new service offerings to existing customers Supervise & train Account Development Executives in Asia and Latin America Analyse & provide account statistical reports to identify & target growth opportunities Liaise with different departments in the business to provide seamless cross-departmental service to accounts Create individual Marketing campaigns for accounts, working with Marketing colleagues & based on account analysis

Conduct regular market research and provide updates to the sales team Analyse publishing figures to generate new leads Maintain regular direct contact with existing customers, cultivate relationships and identify new prospects Demonstrate our Foundation Membership publishing program to potential institutions within the developing world Formulate a strategic and tactical sales approach for renewals and added new business Liaise with the Sales team and assist in identifying potential new business

Specialisation in market size, segmentation, shares & the forecast of different economic sectors Provide & analyse data to evaluate existing markets & to forecast future trends Develop spread sheets, documents & presentations to support the analysis report of each sector Conduct trade interviews with companies & organisations to validate data Questionnaire design for each project & countries in different languages Work to strict deadlines Provide insight & presentation of the markets

Provide sales support and training to in-store customer service representatives such as sales & interaction techniques, shop floor layout and design and new products Liaise with sales representatives, supervisors and managers about performance of shop floor layouts and develop new strategies and ideas to improve customer interaction and promote sales Integrate new products and seasonal changes in apparel to the shop floor in a visually stimulating way