Veronica Arlette Santana Martinez

Non productive ítems purchasing such as machinery for the production plant, spare parts, marketing, human resources, systems and any item necessary in the company. Construction, engineering, manufacturing, maintenance and technology biddings. Search and development of suppliers.

Raw material and components importation for cosmetics production. Full time work with airlines, freight forwarders, custom brokers and suppliers in any Country. Documents management such as invoices, origin certificates, expense accounts and development of shipment tracking reports.

Logistic operation management. Materials planning and distribution. Technicians management and training coordinator. Customer service for hospitals, doctors and brokers in all the Country. National biddings development and control. Purchase orders and invoices elaboration. Full work with sales department to achieve monthly targets. Monthly reports.

Expositor participation in different Logistics events. Warehousing services sales and customer service. Development of special products warehousing and handling for the merchandise arriving to the Mexican custom. Main director assistant for special projects focused on business expansion and processes improvement.

Customer service for damages in the spare parts of the cars. Control management of the verification and description of the problems in the performance and damages of the spare parts based on Volks Wagen Quality Manuals. Delivery of the damaged pieces to the VW plant in Puebla to get the payment for each.

Master of Science (not finished) Half credits

Industrial Engineer