Veronika Synenko

- Successfully executed the Mobile Store Annual Income Enhancement Project aimed to increase the annual income of our mobile retail store by 15% within the next fiscal year. - Successfully executed the Mobile Store Redesign Project, enhancing customer experience and increasing sales by 20% by overseeing the store layout, visual merchandising, and implementing innovative technology solutions. -Collaborated with team of 11 to ensure project objectives were met within scope, budget, and timeline.

- engaging new clients through online campaigns; - handling negotiations; - working with personal goals and team goals; - identification of needs and analyzing customer requirements.

- Supervised over 500 tours for students, tourists, and international families. - Conducted various entartainment and engagement programs. - Managed large crowds, effectively communicating with over 1000 people present at the arena. - Coordinated tours for political representatives, NGOs, and officials.

- Upgraded the service offerings of a free walking tours company by introducing a new format of private paid city excursions. The project aligned with the company's strategic goal of diversifying revenue streams and enhancing the overall customer experience.

Interpreter & observer for OSCE/ODIHR Election Observation Mission during ukrainian elections 2019. Contract job.