Vitor Luis Alves dos Santos

Responsible for Warehouse Operations, comprising 6 Area Managers and approx. 450 Associates during Peak Season. Responsible for assisting the Sr. Management Team with strategic level planning including labor planning, performance forecasting and peak season planning. Ownership of strategic projects that have total building and network-wide impact. Achievement in 2019 of the biggest YOY Improvement (33.5%) of all Amazon Fulfillment Centers in Europe. Mentor and developer of leaders and staff within the area.

Responsible for the structure of Process Engineering, Quality and Operational Excellence in Brazil. Responsible for improvement projects on all business processes (sales, quotations, field service, engineering, inside sales, supply chain, production, finance, marketing). Design of production processes for the new products developed by the R&D center in Germany. Achievement of 342% general productivity increase and recognition of Brazil’s unit as the group global reference on the category Organization.

Responsible for the operations of electrical and mechanical assembly of overhead cranes systems at production and for the assembly operations of such equipment at customer’s site. Coordination of industrial activities, such as planning and production control, quality control and team management. Coordination of assembly operations at customer’s site, including project analytical structure, technical corrections and budget control. Development of improvement projects to increase the assembly performance.

Coordination of assembly operations of overhead cranes systems at customer’s site. Responsible for the operational planning according to the contractual schedule, definition and scheduling of special lifting operations, preparation of technical correction plans, contracting third parties, follow up reports, budget control and coordination of the assembly team. Responsible for customer service to support the assembly services and to capture extra orders requested by customers.

Assistance to the sales department in the market studies and in the sales of harbor cranes and projects of port solutions. Responsible for the interface with the Germany’s engineering department for the discussion of refurbishment and technological update of harbor cranes systems. Direct participation at the coordination of the correspondent refurbishment and technological update field services.

Awarded with Merit Certificate by the São Paulo Regional Council of Engineering and Agronomy – CREA, and by the Engineering Institute Brazil, due to the highlight on first place on the school of Electronic Engineering (total grade 9,23 points of 10).