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Vivek Singh

Angestellt, Assistant Manager, Kotak Mahindra Bank

Skills

Insurance knowledge
Inbound Calls
Banking
Customer Relationship Management
Customer service
Private Banking

Timeline

Professional experience for Vivek Singh

  • Current 4 years and 3 months, since Apr 2021

    Assistant Manager

    Kotak Mahindra Bank

    I joined as a officer, use to take calls solve customer queries, complaints and cross-sell banking product, after 7 months Im promoted as a Subject Matter Expert in my team, my team takes inbound calls and raise request and complaint as per case requirement, im responsible to colse all the request on time and provide the resoulttion to customer within thae request TAT.

  • 1 year and 6 months, Oct 2019 - Mar 2021

    Sales Associate

    AMS Comte

    We use to call customers and sell insurance policies, term plan, investment plan, Mutual funds.

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