Vivian Huang

Responsible for business expansion for our 3 premium food supplements brands: Nature Love: https://www.nature-love.de Natural Elements: https://www.my-ne.com/de FEEL NATURAL: https://feel-natural.de

• Managing E-Com business in APAC, Including China, Japan, ANZ and another 11 countries in APAC • Cooperating with US, EMEA, APAC digital marketing, graphics, sales, trade marketing, brand managers, legal and regulatory teams. • Initiating and leading E-Com projects in APAC. Coordinating with internal colleagues, distributors and agencies • Operational E-Com business management for Amazon (Brand Store set up, Content optimisation, Campaigns management, Inventory management etc.).

1. Creating and planning campaigns for Chinese webshop 2. B2B and B2C customer manangement 3. Managing external partners to conduct marketing activities and discover new growth opportunities 4. Product and category management, price calculation in collaboration with other departments 5. Sales-Forecast and marketing budget control 6. Plan and track budget and work closely with the media agency/platform and recruitment of employees in China 7. Coordination of Chinese Marketing Channels 8. Manage P&L

1. Implementation and optimization of Chinese online shop in cooperation with developers 2. Setting up export process with the operation team in China 3. Own and lead campaign excecution (Weibo, Wechat, JD, YMT, Taobao etc.) 4. Hiring and coaching new employees 5. Closely with logistic companies 6. Planning, Coordination and management of resources and budgets 7. Catching the earliest information about new laws/policies from official/private chanels 8. Acquire customer from different channels

1. Manage an IT team in China from different locations 2. Responsible for 7000+ end user support in China 3. Cooperation with 3rd party companies for projects 4. Acting as single point of contacts for customers (1st level support and 2nd level support 5. Relationship management with business partners from different business unit 6. Project management 7. Planning, coordination and management of resources and budgets 8. Hiring new employees

1. Lead a team in China and responsible for 20+ German business customers 2. Acquire new German business customers 3. Hold regular meetings/visits for customers 4. Provide feedback channels 5. Ensure the service quality achieve the SLA 6. Daily operational service management

IT Support