Ing. Walid Akrout
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Walid Akrout
- Current 6 years and 7 months, since Nov 2019
Projektleiter DACH
Expensya, we are hiring !
- 1 year and 10 months, Jan 2018 - Oct 2019
Project Manager
Synapse consulting
Currently managing website development projects and marketing campaigns and improving operation processes.
- 3 years and 5 months, Jun 2014 - Oct 2017
RICOH Office Automation Project Manager
CIMEF (Ricoh Solutions Partner)
- 10 months, Sep 2013 - Jun 2014
Customer Experience Manager
iStore Apple Premium Reseller
I was in charge of leveraging the customer satisfaction and develop the customer Experience. I managed the CX in five stores where I assessed the sales team and improved their technical skill (OS X Certifications) and recruited new talents. I also improved technical service processes and reduced customer waiting time by decentralizing the service department and using a ticketing system.
- 9 months, Jan 2013 - Sep 2013
Mac os developer
iStore Apple Premium Reseller
I designed and developed a Mac os x POS application. This application offers a high usability, user friendliness and reliability. It connects to a distant Sage ERP X3 server and offers users, customers and products management as well as a reporting module.
- 10 months, Sep 2009 - Jun 2010
technical sales specialist
iStore Apple Premium Reseller
offered a complete solution to B2C and B2B customers tailored to customers needs which can enrich their lives.
Ausbildung von Walid Akrout
- 5 years, Oct 2008 - Sep 2013
Software Engineering
Ecole Supérieure Privée d'Informatique et de Technologies
Software Engineering, Agile software development, UML v2 Modelling, SQL Network security, Network Administration.
- 4 years and 2 months, Sep 2004 - Oct 2008
Wirtschaftsinformatik
Technische Universität Carolo-Wilhelmina zu Braunschweig
Informatics, business management
Sprachen
German
C1 (Fließend)
English
C1 (Fließend)
French
C2 (Verhandlungssicher / Muttersprachlich)
Spanish
A1-A2 (Grundkenntnisse)
Arabic
C2 (Verhandlungssicher / Muttersprachlich)
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