Wassim Methni

- Contacting new and existing customers to discuss their needs. - Negotiating prices, terms of sales, and service agreements with our customers and partners. - Collaborating with colleagues to exchange information, such as selling strategies and marketing information. - Reaching a 10% conversion rate for each Skills21 Bootcamp.

- Contributing to the organization of an online international event with UN-Habitat. - Planning and developing the event platform, agendas, and services according to customer (UN-Habitat) requirements. - Taking the lead in some sessions to assist the speakers and help them when needed.

- Examining contents and comparing with records, such as manifests, invoices, or orders, to verify the accuracy of the incoming or outgoing shipment. - Preparing documents, such as work orders, bills of lading, or shipping orders, to route materials. - offering a new strategy that leads to corrective measures allowing better management of the import/export cycle.

- Preparing, maintaining, and reviewing purchasing files, reports, and price lists. - Entering and validating the order form. - Classifying the invoices of each customer.

- Contacting customers to answer inquiries. - Resolve customer complaints regarding service or billing. - Cleaning and updating the customer database