Yevgeniya Mikhalevych

• Cultivated and maintained strong relationships with clients to ensure satisfaction with agency services and fostered repeat business • Served as the primary point of contact for clients, managing their expectations and effectively communicating project updates and timelines • Managed budgets and timelines for client projects to ensure completion on time and within budget • Conducted regular meetings with clients to discuss project progress and ensure alignment with project goals • Collaborated with intern

• Conducted comprehensive research on destinations and venues for MICE events, ensuring optimal locations and amenities for clients. • Collaborated with internal teams and external vendors to coordinate all logistics for MICE events, including transportation, catering, entertainment, and AV support. • Managed budgets and timelines for MICE events, ensuring they were completed on time and within budget. • Oversaw event registration and attendee management, ensuring a smooth and efficient process for clients

POSITION : ACCOUNT DIRECTOR • Organized and managed the agency team, ensuring effective performance and high-quality results • Motivated and recruited staff, built and maintained a cohesive team, and organized team-building activities • Built and controlled communications between agency managers and clients, ensuring smooth project execution and client satisfaction • Participated in the development and implementation of national-level marketing programs and strategies, resulting in increased brand awarenes