Zara Nour

• Managed translation projects, including requests, cost tracking, and communication with agencies. • Conducted market and competition research and created presentations to support strategic decisions. • Created executive-level presentations outlining strategy recommendations and process improvements. • Created dashboards to monitor engagement with training materials and support data-driven decisions.

• Generated concise & accurate reports on standardized promotions forecasting and tailored system enhancements for KPIs’ optimization • Performed A/B tests to refine site and product performance. • Performed RFM Analysis to identify ideal customer segments via market analyses & segmenting products. • Created data models to evaluate the effect of planning changes, with projections drafted and presented to the C-Suite team.

• Established agile workflows to ensure sprint milestones were met and deliverables completed, resulting in a 67% increase in productivity. • Coached team members on agile best practices to optimize sprints, driving a 20% reduction in imitative effort. • Facilitated monthly sprint retrospectives to assess progress critically against sprint goals, averaging 13 action items per retrospective.