khubaib hanif
Angestellt, Customer Support Executive, PTCL
Karachi, Pakistan
Werdegang
Berufserfahrung von khubaib hanif
Bis heute 10 Jahre und 6 Monate, seit Jan. 2014
Customer Support Executive
PTCL
• Provide Level 1 support to corporate clients and technical teams for early fault fixing. • Supported and maintained new server hardware infrastructure. • Tested system components, created test summary reports summarizing the testing activities and results. • Provide second level response to customers. • To ensure information is forwarded to all concerns and prompt actions are taken. • Keeping record of each pending customers with their proper solutions. • Following up VIP / Challenging customers.
Ausbildung von khubaib hanif
4 Jahre und 5 Monate, Okt. 2008 - Feb. 2013
Computer SYSTEMS Engineering
Hamdard University
DATA COMMUNICATION AND NETWORKS MOBILE NETWORKS EMBEDDED SYSTEMS DESIGN COMPUTER ARCHITECTURE AND DESIGN
Sprachen
Englisch
Gut
URDU
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