mylène debonlier

Verkäuferin in Bäckerei :

Client Care Agent by RIMOWA (LVMH group) via Aschert und Bohrmann - Customer assistance to give some product information and help with the website (presale) - Technical (spare parts) and emergency assisstance (aftersale) - Contact with the customers per phone and E-Mail in German, English and French

- to guide the client per phone to find the perfect rental car. - also to answers all the questions that custumers have before, after of during the booking process. - have regular contacts in french, german or english language with partners or rental places to be sur all is right with some reservations. - write article about tourism and rental car in a city or a counrty with the goal for SEO. - to be activ in the compagny and at anytime think for improvement

Work placement - Preparation for the summer season - Conceptionand dramatisation of guided tours: with various themes, including "forest at night" and "the beaver". - Creation and distribution of advertising - Greeting the public

- Writing the weekly programm of events - Organising the structure of guided tours - Managing check in and check out times - Handing reservations - Documenting stock